Community Guidelines

Last updated: 30 May 2026 · Operated by: The Way Ltd · Contact: supportvexiocreatorhub@gmail.com

Vexio CreatorHub is a community where content creators and small businesses meet, talk, and work together. These guidelines exist to keep that space safe, fair, and genuinely useful. By using Vexio, you agree to follow them. Breaking them can lead to warnings, content removal, account suspension, or a permanent ban. These guidelines are in addition to our Terms of Service and Privacy Policy.

1. Be a real person

• Use your real name or a recognised creator handle. No impersonation of other people, brands, or organisations.
• One person, one account. Multiple accounts to evade bans, inflate stats, or harass others are not allowed.
• You must be 18 or older. Vexio is not for minors.
• Verify your social media handles honestly. Don't claim followers, reach, or partnerships you don't have.

2. Be honest about what you offer

If you list a service, deliver what you described. Specifically:

• Don't promise reach, views, or follower counts you can't achieve organically.
• Don't sell fake engagement (purchased followers, bot likes, view farms). Most platforms ban accounts that buy this — you would be selling something that gets your buyer banned.
• Be clear about what's included, what isn't, and how long delivery takes.
• Don't claim partnerships with brands, networks, or agencies that don't exist.
• Don't recycle the same content for different buyers without telling them.
• If you can't deliver, communicate and refund. Ghosting buyers is grounds for a ban.

3. Be honest about what you want

If you're a buyer looking for promotion:

• Describe your product, brand, or service truthfully.
• Don't ask creators to promote anything illegal, deceptive, or harmful.
• Don't pressure creators to lie about using your product, hide that it's a paid promotion, or violate the disclosure rules of their platform (FTC, ASA, TikTok branded content, Instagram paid partnership labels, YouTube paid promotion).
• Pay what you agreed, when you agreed.

4. Respect each other

Vexio is a workplace, not a comments section. Treat every user the way you'd want a client or collaborator to treat you.

Not allowed:

• Harassment, bullying, threats, or intimidation
• Hate speech or slurs based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, age, or any other protected characteristic
• Stalking, doxing, or sharing someone's personal information without consent
• Unsolicited sexual messages, images, or advances
• Coordinated pile-ons or brigading against another user
• Revenge tactics (negative reviews, fake reports, public shaming) after a disagreement

Disagreements about a job are normal. Insults, threats, and harassment are not.

5. No sexual or adult content

Vexio is not an adult platform. Don't post:

• Nudity, sexually explicit content, or sexually suggestive content
• Sexual services, escorting, or "sugar" arrangements
• Adult subscription platforms (OnlyFans, Fansly, etc.) as promoted services or in profiles
• Sexualised content of any kind involving minors — this will result in an immediate permanent ban and a report to the National Crime Agency or equivalent authority

We allow lingerie, swimwear, and fitness creators as long as their content is consistent with what's permitted on Instagram and TikTok's main feeds.

6. No illegal or regulated activity

Don't use Vexio to offer, request, or promote:

• Illegal drugs, drug paraphernalia, or controlled substances
• Weapons, firearms, ammunition, or explosives
• Counterfeit goods, replicas, or stolen items
• Hacking, account selling, follower fraud, or platform manipulation
• Unlicensed financial advice, investment "tips", cryptocurrency pumps, forex signals, or gambling promotions
• Unlicensed medical, legal, or therapeutic advice
• Vape, tobacco, alcohol, or CBD/THC promotion to general audiences (paid alcohol promotion is allowed only where the creator and audience are verifiably 18+ and where the brand has the right to market in the relevant country)
• Multi-level marketing, pyramid schemes, "get rich quick" courses
• Anything that violates the laws of the United Kingdom or the country where the creator or buyer is based

If you're not sure whether something is allowed, ask before you post.

7. No scams or fraud

Specifically banned:

• Asking for payment outside the agreed channel after starting a conversation (e.g. "send to my crypto wallet instead")
• Pretending to be a bigger creator, brand, or agency than you are
• Promising results you have no way to deliver ("guaranteed viral", "I'll get you 100k followers")
• Charging for a service then disappearing
• Phishing — never ask another user for their password, two-factor codes, bank account, ID copies, or social media login details
• Chargeback fraud — disputing a legitimate payment with your card issuer to get a service for free

If you spot a scam, report it inside the app and email us.

8. No spam

• Don't message users in bulk with the same copy-pasted pitch.
• Don't post the same listing dozens of times to game the feed.
• Don't use the platform to drive traffic to unrelated services, link farms, or referral schemes.
• Don't tag, mention, or follow-spam users who haven't shown interest.

9. Respect intellectual property

• Don't use other people's photos, videos, music, or branding without permission.
• Don't post copyrighted content that you don't have the right to share.
• Don't list services that require infringing on someone else's trademark or copyright (counterfeit, knockoffs, unauthorised resales).
• If someone uses your work without permission, report it and we'll investigate.

10. Keep transactions on-platform until you're ready

To protect yourself, keep the conversation inside Vexio messages while you're agreeing terms. Once you both agree, you can move payment to a reputable processor (PayPal, Stripe, bank transfer with invoice) that offers protection. Avoid:

• Cash apps with no buyer protection (Venmo friends-and-family, Revolut to a stranger, Apple Cash, gift cards, crypto)
• "Send a deposit first and I'll start" without any contract or escrow
• Sharing your home address or workplace until necessary

Vexio is not a party to your transaction and cannot recover funds sent outside the platform. Use payment methods that protect you.

11. Reporting and moderation

If you see something that breaks these guidelines, report it:

• Tap the three dots on a profile, listing, or message and choose Report
• For urgent safety issues (threats of violence, child safety, doxing): email us immediately with screenshots

We review reports as quickly as we can. We may:

• Remove content
• Issue a warning
• Suspend the account temporarily
• Ban the account permanently
• Refer the matter to law enforcement

Reports are confidential. We don't tell the reported user who reported them. False or malicious reports against other users are themselves a violation of these guidelines.

12. Appeals

If your content was removed or your account was suspended and you believe we made a mistake, email us with your account email, the action taken, and your reason for appeal. We'll review and respond within 14 days. Decisions on serious violations (child safety, fraud, harassment) are usually final.

13. Enforcement

We apply these guidelines case by case using human judgement, not just keyword filters. Context matters. Repeat or severe violations escalate faster than first-time minor ones.

A single ban applies to the person, not just the account. Creating new accounts to evade a ban is itself a violation.

We may update these guidelines as the community grows. Material changes will be announced inside the app or by email.

14. Contact

To report a violation, appeal a decision, or ask a question about these guidelines:

Email: supportvexiocreatorhub@gmail.com
Company: The Way Ltd
Service: Vexio CreatorHub